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Return Policy

Our first priority is customer satisfaction – and to ensure it, Omarto.com has in place a hassle-free return mechanism and policy in place for item(s), any related accessories and/or tools and components along with the original packaging in the original state and condition when purchased and received.

Terms for return or refund:

- If an item received is not the same one ordered, does not work or function as advertised, is missing any component or accessory, faulty, damaged or not in the advertised condition, you have the right to return it provided the item(s), any related accessories and/or tools and components – along with the original packaging – is in the original state and condition when purchased and received.

-Customers have the right to return the item(s) only if the Omarto.com customer service team has been informed within 72 hours of the receipt of the item by logging on Omarto.com.

-There are certain items, such as jewellery, personal care items, on which there is no return facility available. Kindly read the product description carefully.

-Refunds will be done smoothly to original mode of payment on your account.

We can arrange Return pick up for you. To ensure you are within the Return Policy time-frame for returning your purchase, we would like to request you to check your purchase as soon as you receive it, and to ensure that you contact us as soon as you have decided on returning an item.